Terms of Service

1. Who we are

CoveSMS (“we”) runs the service at covesms.com. By creating an account you agree to these terms, our Privacy Policy and our Acceptable Use Policy.

2. The service

We rent temporary, receive-only mobile numbers for receiving SMS verification codes. Each number is for one verification on one app and is reserved for 20 minutes. Numbers are not for calls, outgoing messages, long-term use or account recovery.

Third-party apps decide whether to accept a number and may restrict accounts verified with one. We don’t control those decisions.

3. Your account

You must be at least 18 and give accurate information. You’re responsible for keeping your password safe and for activity on your account. We recommend two-factor login. Using several accounts to abuse bonuses, referrals or refunds is not allowed.

4. Balance and payments

The service is prepaid. Card top-ups start at $5 and are processed by Stripe; crypto top-ups start at $2.00 and are sent directly to our wallets (other coins go through our payment provider). Prices are in US dollars, vary by app and country, and are shown before you buy. The price at purchase is the price you pay.

Your balance doesn’t expire while your account is active, earns no interest, isn’t a bank deposit and can’t be transferred.

5. No refunds

All top-ups are final and non-refundable. We don’t refund deposits to your card, crypto wallet or any other payment method, for any reason. That includes unused balance, bonus credit, a closed or suspended account, a change of mind, or an app rejecting a code. Your balance can only be spent on CoveSMS services and can’t be withdrawn.

Balance credits when no SMS arrives: if no SMS reaches a number within 20 minutes, the price of that number returns to your CoveSMS balance automatically. You can also cancel a number with no SMS after 2 minutes and get the price back instantly. These are credits to your balance, not cash refunds. Once an SMS is delivered, the purchase is final, even if the app later rejects the code.

Nothing in these terms removes rights that the law where you live gives you and that can’t be waived by contract.

6. Refund requests, chargebacks and disputes

Because top-ups are non-refundable, requests for a cash refund will be declined. Insisting on a refund after it has been declined, or trying to get one any other way, is treated as abuse of the service.

If you request a refund through your bank, card issuer, crypto or payment provider, or open a chargeback, payment dispute or reversal, we may immediately suspend or permanently close your account, remove the disputed amount and any related bonus from your balance, and block the IP addresses linked to your account from using CoveSMS again. Any balance left on an account closed for this reason is forfeited.

7. Acceptable use

You may use numbers only for your own legitimate accounts. The full list of what’s not allowed is in the Acceptable Use Policy. We may cancel purchases, block numbers or apps, and suspend or close accounts that break it.

8. WhatsApp on Server 3 (Brazil)

Server 3 is available only to customers in Brazil. Before your first WhatsApp number on Server 3 you must fill in the WhatsApp usage request: what you’ll use it for, your full name and your CPF. You confirm the details are true and belong to you.

You may use these numbers only for lawful purposes and to verify your own accounts. Using them for scams, fraud, impersonation or anything that breaks the law is forbidden. You alone are responsible for how you use every number you buy; CoveSMS only provides the temporary number and is not responsible for what is done with it.

We keep your request, your access logs (including IP addresses) and the numbers you used. If the authorities ask, your account will be blocked, your balance may be forfeited and this information will be handed over to them.

9. API

API access follows these terms. Keys are personal and limited to 120 requests per minute. Resellers must bind their customers to rules at least as strict as our Acceptable Use Policy.

10. Availability and liability

Stock and prices change. We aim for high availability but don’t guarantee that a specific app, country or number will be available or accepted. To the extent the law allows, our total liability is limited to the amount you paid us in the 3 months before the claim.

11. Intellectual property

The CoveSMS name, logo, website and software belong to us. App names mentioned on the site belong to their owners; we’re not affiliated with them.

12. Changes and ending

We may update these terms and will tell you about material changes in advance. You can close your account at any time from Account settings.

13. Law and contact

These terms are governed by the laws of Brazil, without removing protections you have as a consumer where you live. Questions: support@covesms.com.